Wildlife Prints
Policies and Procedures
This site uses SSL encryption to protect your credit card information. Payments are processed by PayPal payment system for your purchases. Payments are fully compliant with the PCI DSS standard and as such data is encrypted at all times between you entering your card details and your card being authorized. We do not collect any information regarding your financial transaction except for that provided to us by PayPal so we may confirm that your purchase has been paid in full and to provide order fulfillment. This information is stored off-site in a secure location in the event a problem occurs during shipment of the purchased product. We never share or sell any information to third parties, or use it for marketing purposes.
Shipping and Handling:
A variety of shipping carriers are used, including United States Postal Service, UPS and FedEx. Which carrier to use for your order is based on a variety of factors, such as products purchased, shipping address and size/weight of the order.
Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available).
First class mail within the 48 continental states and DC takes 6 - 8 business days; to Alaska, Hawaii and other territories takes 6 - 8 business days.
Please place any holiday orders prior to December 10 to avoid unforeseeable shipping delays.
Email Addresses are kept only in order to respond to an inquiry made via Roy DuVerger Contact Us and Review web page. We do not sell or disclose this information to any third parties, nor do we use this information for marketing purposes.
We value your order and will make the utmost effort to ensure you get what you expect, when you expect it.
Curation and Design:
Print buying is very much a personal endeavor and no one specification fits all requirements. Size, framing and display options are almost if not as important as the print itself. Please do not hesitate to contact us so that we can offer advice and enable you to get the best out of your options by communicating directly with us before your purchase.
Limited Edition Prints:
Signed and numbered prints are limited to small numbers and are each hand numbered and signed in pencil just beneath the image area. Limited edition prints are limited to numbers of 10, 25 or 50 only, and each edition comprises all their available print sizes. Prints limited to 75 are still available but there will unlikely be any more released of this number. Once an edition has sold out, there won’t be any more available no matter how much you try to persuade us. Prices for any given print may rise as its availability decreases.
Open Prints:
Open color prints have no limit in their print run and are thus not hand numbered or signed. A signature is reproduced just beneath the image area. Open prints typically cost less than limited editions. Otherwise open edition prints are identical in appearance and quality to signed and numbered prints.
Pricing and Framing:
Pricing is for print only. Print sizes other than those above are available on request. Framed prints are not currently available online but will be offered at a future date.
Discounts:
From time to time we offer discounts, usually they are listed under Special Prints or Featured Prints. Following us on Facebook and Bluesky provides further information concerning discounts on selected prints.
Quality Assurance:
We print our high quality custom art on "acid free paper." This archival Hahnemuhle fine art paper is smooth, uncoated, made with 90% sustainable bamboo fibers and 10% cotton. It's acid and lignin free to resist yellowing and breaking down of the paper on which the photo is printed. Each print is checked to ensure quality before it is sent to the buyer.
Care of your print:
On receipt of your print, take great care in removing it from the shipping container, and even greater care placing it back in again as the paper is soft and may buckle, which would be incredibly annoying for you. Rolling prints and placing them in tubes is a practiced art and it is not as easy as it might first appear. We recommend you take it straight to a framer where their experienced hands will ensure its condition.
Returns:
If your print has arrived damaged (and that you can show that it was damaged before arrival) we will replace it on receipt of the damaged print back to us. If you managed to damage your print after delivery (see above) we will offer a replacement at a significantly reduced cost.
Summation:
We are committed to handling the information you provide responsibly and confidentially and to preserving the privacy and security of the data and information of all users transmitted via this website and its associated web pages. We do not use cookies or any other type of information gathering software, and will take every reasonable step to safeguard your personal information and its use. We do not disclose confidential business information of our users to any third parties.
Thank you for choosing Roy DuVerger Wildlife Prints, we appreciate your interest in our nature-based designs.